Our promises

What we promise, in writing.

Every promise we make, service by service, in the same words as the service's own page. We only promise what we control.

Service by service.

Each promise is on the service's own page too, with its price and its terms.

Cyber Security

All of Cyber Security
  • External Exposure Audit
    • Your report within 5 working days of your authorisation.
    • Every finding comes with where and when we read it, and the fix beside it.
    • Monitoring is on a 12-month term, billed monthly.
  • Supplier Watch
    • Email records, website and web address, read afresh and dated every week.
    • You hear the same day, with the record quoted and the date we read it.
    • With your OK, we tell a flagged supplier what we found and how to put it right.
  • Supplier Check
    • We never contact your suppliers unless you ask us to, and we never use your list for anything else.
    • A free list is kept 30 days, then deleted. A plan is month to month, and you can cancel any time.
  • Emergency Clean-Up
    • Clean within 48 hours of getting access, with a report that proves it.
    • If the site can't be made safe, we say so plainly and quote a Secure Rebuild, and the £495 you paid for the clean-up comes off it.
  • Secure Rebuild
    • The price is fixed before work starts.
  • AI Secure Care
    • Month to month, and you can cancel any time.
    • On Fortress, a named incident response, answered within the hour.
  • Free Website Security Check
    • Free, with no sign-up and no change to your site.
    • We read only what any visitor and a search engine can see.

Data Intelligence

All of Data Intelligence
  • The Evidence Pack
    • Every finding is dated and was checked in the last 30 days. If one's wrong when you look, we replace it two for one, and if fewer than 100 pass our checks you get your money back in full. How a refund works.
    • The Pack's with you within 72 hours of paying.
  • Target List
    • If an email bounces, the named person has left, or a company misses the brief, tell us within 30 days and we replace it free.
    • Move to Done-for-you Outreach or the Performance Partnership within 60 days, and the full list price comes off.

Growth services

For businesses that want more customers.

Lead Generation

All of Lead Generation
  • Done-for-you Outreach
    • From the second month of sending, at least 700 new companies contacted in every full month, or that month's fee is cut in proportion. Time paused at your request does not count.
    • Fewer than three qualified enquiries by the end of month 3, and month 4 is free, or you can leave without notice.
  • Performance Partnership
    • No qualified enquiry by day 60 of sending, and you can stop there with month 3 not charged.
    • At most six qualified enquiries billed in any month. Any more are free.
  • Growth Website
    • At launch, your home and service pages load in under 2.5 seconds in Google's PageSpeed Insights mobile test, or we keep working on them free.
    • The price is fixed for the agreed scope.
  • The Full Package
    • At launch, the home and service pages load in under 2.5 seconds in Google's PageSpeed Insights mobile test, or we keep working on them free.
    • If the site is hacked again while we look after it, we clean it free.
    • No care fee until the site is live.
  • Website Care
    • If the site is hacked while we look after it, we clean it free.

Ask us anything before you buy.

A person reads every message and writes back to you by hand on a weekday morning, UK time: the same morning, or the next one if you write after midday.

Rather talk first? Ring 0113 490 0521, weekdays 9am to 5pm UK time. At any other time, book a call and we ring you back.

Request a briefingRing